HP battery recall program

HP retirement program announced last year is considered the original expansion of the battery recall program, which is Hewlett-Packard since May 14, 2009 announced the battery recall program, the third model to join the list of withdrawal new products. The new recovery plan for the increase can be affected battery packs and laptop model number of the affected battery packs overheating of the battery to the central fire or burn because there is a potential risk to consumers.

Hewlett-Packard online at the official retirement of the corresponding user model and how to confirm whether the affected battery, HP said in a statement: "We are committed to take measures as part of the book that the highest quality of service the customer. "Where verification is required by the recall of faulty batteries, HP customers will receive free replacement battery.

It means that users need to log on to the HP website and verify whether the withdrawal of its range, to complete the appropriate information, HP a new battery by mail to the user. It should be noted that Hewlett-Packard network line maintenance does not accept the replacement of the battery. At present, the new HP did not disclose the specific cells involved in a series to remember.